Hi, we're HelloExpert and welcome to the HelloExpert Market Refund Rules. Because we are a platform, these rules outline what you can expect from the authors of the items you buy.
If you have purchased an item from our “Web Themes and Templates” or category on HelloExpert Market and you are experiencing a technical issue with the item we recommend that you contact the support of that item and seek assistance. Often we’ll be able to help to troubleshoot your problem.
You’ll get the refund, if
You’ll not get the refund, if
You are eligible to ask refund when above conditions are matched. Your refund claim is applicable within 30 days of your purchase. Refund is issued within 7 working days after refund